Customer Help

If connecting with a real-life human is more your thing, you can reach our Customer Happiness Team via email (below).

How can we help?


Shipping, Returns, & Exchanges

What is the shipping policy?


$20 Flat Fee for all domestic purchases
$10 for Jewelry

We ship UPS Ground and/or USPS.

For any other options, please contact us at the store

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

What is your online return policy?

Our online policy lasts 14 days from the day your shipment has arrived. If 14 days have gone by since the arrival of your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. When applicable,it must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

All sale items are final sale.

What is your in-store return policy?

Full refund on all regular price merchandise within 7 business days.

All sale items are final sale.

Do you have information on sizing and fit?

The sizing in our store requires patience. We carry many different brands and the sizing  for each brand varies immensely.

Please feel free to either email us and/or call us at the shop.

We'd be more than happy to measure and give you our feedback in regards to how an item is running.


In the event of an item you have ordered is out of stock, we will contact you via e-mail and adjust the total on your order.

Get in touch

Have questions about your order, or a general enquiry?